Confusion often surrounds what Information Technology (IT) support entails. So, it's not uncommon for business owners to question whether or not they need IT assistance.
Information Technology (IT) is a core function for any business. To be effective though, expertise, strategy and security are vital. As a business owner, it’s easy to overlook outsourcing opportunities and attempt to take on all the work[...]
Do you want to get involved with a fast paced, growing business where you can learn, make a difference and be rewarded for it?
The short version? Probably.
IT Managed Services is where an outsourced IT service provider partners with your business to ensure your IT is working for effectively for you and your business. This takes on many forms such as, supporting users when something unexpectedly stops[...]
Break and Fix only covers work IT support work requested when someone notices something is not working and asks IT to fix it. In many cases the issue might not even be noticed until it’s too late.
Not all IT service providers serving small and medium sized business do things the same way. At the lowest level is the break and fix model. When something breaks the IT support company gets asked to come and fix it.